Help / FAQ

Mugsy is 99% online focused but we do have a location of our own—The Mugsy Lounge here in Chicago! Check out our Contact page for more details and pics!

Good news! We get new items frequently, subscribe to our newsletter to be updated on new styles when they are available.

Good news! We get new items frequently, especially our most popular items. You can be notified by email by clicking the green “NOTIFY ME WHEN AVAILABLE” button at the top left corner of the page of the item. Once the item is restocked, you’ll be notified right away.
We offer waist sizes 30, 31, 32, 33, 34, 35, 36, 38, 40 and inseam lengths 30, 32, 34 & 36 (depending on waist size).

Free USA shipping on orders over $120!

Yup. Pls keep in mind you are responsible for any customs duties or import fees. If this is a concern, email us before placing your order.

We do free USA exchanges and returns! Check out our exchanges & returns page for more info.

Check out our Fit Guide for info on our fits & sizing.

How does your referral program work?
Get $10 off for each buddy you refer to Mugsy. Once they make their 1st purchase, we'll send you a $10 discount code. Get started here.
I've referred multiple buddies, is there a way to consolidate all my rewards? Yup, just email including all the discount codes you've been rewarded and we'll consolidate them into one code for you.

How should I wash my Mugsys?
To best maintain your Mugsys: Machine wash on cold, inside out with like colors and hang dry (throw in dryer for ~5 mins to de-wrinkle before hang-drying if needed).
Will my Mugsys shrink in the wash? We designed Mugsy jeans to be warp and shrink proof. Follow the wash instructions above and you'll be golden.
Will the dye bleed on Mugsy jeans? All jeans will bleed in the early stages, especially darker styles. Avoid sitting on light-colored furniture and wearing light-colored clothing or shoes for the first few wears until the dye fully sets in and has stopped bleeding. For more best practices on jeans maintenance, check out our full post here.