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EXCHANGES & RETURNS

If you're not 100% happy with your Mugsys, exchange or return them within 45 days for free using our prepaid return labels.*

We just ask that the returned Mugsys are unwashed and do not show signs of wear. Here's how it works:

  1. Submit an exchange/return request via our return portal.
  2. Ship the Mugsys back to us using the prepaid return label we email you.
  3. We'll process your exchange or return within 1-2 biz days of receiving & we'll update you along the way.
Mugsy Jeans Free Returns & Exchanges Portal


*Two Notes:
  • For Int'l customers, pls email team@mugsyjeans.com to initiate an exchange/return.
  • All Sale items are final sale.

Questions? Shoot us an email to team@mugsyjeans.com and we'll get back to you within one biz day.