We want you to be 100% happy with your Mugsy's. If you want to exchange or return them for any reason, just send them back to us within 60 days using the return system below (U.S. customers only).
Please note, the returned Mugsy's must be in the same condition as you received them—unwashed and no signs of wear (i.e. no stains, marks, tears, etc.).
You can make an exchange or return via our exchange portal here:
- For international customers, please email firstname.lastname@example.org to initiate an exchange or return.
- All sale items are final sale.
- You must initiate your exchange or return via our return portal in order to get the free return shipping.
Questions? Shoot us an email to email@example.com and we'll get back to you within one business day.