Our return window is extended to 90 days for all orders placed between Nov. 1 through Jan 1. See below for more details or to make a return or exchange. Happy Holidays!
Yes! You can find our stores in Chicago, Charleston, Boston, Austin, Columbus, and at the Mall of America. Learn more here.
We provide free standard US shipping, plus a few paid expedited options.
We ship with DHL, FedEx, and USPS. Your tracking info will specify the carrier.
Yes! We partner with Route for affordable shipping protection. If there's an issue, you can file a claim here.
Absolutely! We partner with Global-e to ship worldwide. Select your country at checkout for localized payment options and accurate shipping, duties, and taxes.
Duties and taxes may be included or listed separately at checkout depending on your location. In some cases, you may need to pay these upon delivery.
We offer free exchanges and returns within 60 days of purchase. Just use our Exchanges & Returns Portal, and we'll email you a prepaid shipping label. Refunds on large orders that do not result in an exchange are charged a small handling fee.
During the holiday season we extend this period to 90 days (orders from Nov 1 to Jan 1).
For international returns or exchanges, you'll need to cover the shipping. Send the items to:
RYDER ECOMMERCE BY WHIPLASHOnce you have your tracking number, share it with us so we can process your return or exchange.
We offer waist sizes 28 to 44, and inseam lengths of 30, 32, 34, and 36 (depending on waist size).
Our jeans have a lot of flexibility! Most customers order their usual size. If you're between sizes or prefer a looser fit, go up a size. If you like a more fitted look, consider sizing down.
Machine wash cold, inside out, with like colors.
We recommend air drying. If you prefer machine drying, use the low heat setting.
Our jeans are designed to resist shrinkage, but follow the care instructions to keep them looking their best.
Dark colors may bleed initially, so avoid light-colored furniture and clothes for the first few wears.
We collect certain information to improve your experience. For more details on what we collect and how it's used, check out our privacy policy.
We're committed to being eco-friendly:
If you are not entirely satisfied with your purchase, we’re here to help. Below are the details of our refund policy:
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
If you signed up on our popup, you'll need to click the link emailed or texted to you in order for the 20% cashback to apply to your order.
Qualifications for 20% Cashback:
This offer is not a 20% discount, rather it is for 20% cash back
Please check your inbox after a qualifying purchase, where you will receive an email to redeem your CashBack.
You just need to complete the CashBack redemption form, and then you can select your preferred CashBack redemption method.
Depending on where you purchased you can redeem your CashBack as either a Visa prepaid card or a bonus gift card to the brand’s store.
We trust you, but to ensure that fraudsters don't take advantage of the CashBack system, there is often a holding period that corresponds to the return or refund period of the brand. Please see your brand's specific terms for information on if, and how long, the holding period is.
As soon as you confirm your selection, we will provide you with details about your bonus gift card. If the brand has a return period, you will have to wait 30 days to be able to use your gift card.
