We offer free exchanges and returns within 60 days—with a few important notes/caveats:

• During the holidays, we increase the exchange/return window to 90 days (i.e., for orders placed between Nov. 1 - Jan. 1).
• Items must be returned in their original condition (e.g., unused, undamaged, etc.).
• Final sale items are not eligible for exchanges/returns.
• Refunds on large orders (over $500) without an exchange incur a $6 handling fee.
• Once your return hits our warehouse, expect your refund within 5–10 business days.
• To make an exchange or return, visit our Exchanges & Returns Portal—we'll send you a prepaid shipping label.
• If you received a defective or wrong item, email team@mugsyjeans.com—we’ll make it right.

International Orders:

For international exchanges or returns, you'll need to cover the shipping. Simply send the items to the address below, email us your tracking number and we'll process your refund:

Ryder Ecommerce By Whiplash
Whiplash Attn Mugsy
8970 Global Way Suite 100
Etna, OH 43062