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To best maintain your Mugsys: Machine wash on cold, inside out with like colors.
Best practice is to hang dry. If you prefer machines, dry on the low heat cycle only.
We designed Mugsys to be warp and shrink resistant. Follow the wash instructions above and you'll be golden.
All jeans will bleed in the early stages, especially darker styles. Avoid sitting on light-colored furniture and wearing light-colored clothing or shoes for the first few wears until the dye fully sets in. Avoid over-washing to allow the dye to fully set.
→ For more best practices on jeans maintenance, check out our full post here.
We offer free US shipping and a few paid expedited options.
We ship with various carriers, including DHL, FedEx and USPS (tracking will confirm which carrier your package ships by).
We've partnered with Route to offer low-cost shipping protection for your package. If you experienced an issue with your order, file a claim with Route’s team here.
Absolutely! We partner with Global-e to ship internationally. To see which countries we ship to, please select the destination in the country switcher dropdown. Doing so will change the currency on the website accordingly, and at checkout you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.
Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if they are not already included in the product price. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. It will be noted at
If you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal.
It takes less than a minute and we'll email you a free return shipping label immediately.
Important Policy Notes:
For international customers, if you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal. You will need to provide your own label and we ask that you please ship the jeans back to us at the following address:
RYDER ECOMMERCE BY WHIPLASH
WHIPLASH ATTN MUGSY
9157 MINK ST SW STE 100
ETNA OH 43062-8871
We'll need your tracking number for your return as soon as you have it so we can process your refund/exchange.
I’m 6’5” and all legs, so finding jeans that fit properly has been problematic my entire adult life. It’s rare to find a company that makes 34x36. Not only do these jeans look nice, they’re comfortable as sweats and when I sit down, the cuffs don’t raise up at all. Plan on getting at least 3 more color options and making these the only pants I ever wear.
My favorite pants by far. Will be looking to add more and replace others in my closet. Super comfortable and versatile. Can wear casual or business casual.
It really doesn’t feel like you’re wearing jeans. I will definitely be buying more
Great jeans, hands down the most comfortable out there. Can't wait to buy more.
Mugsy jeans are awesome! I own multiple pairs, and they never disappoint. They’re super comfortable, and you can wear them all day without a second thought. You just can’t go wrong with these pants. Highly recommend!
