We launch new styles and products all the time.Join our emails at the bottom of this page for first access and VIP deals.
Be the first to know by signing up for the restock notification on the product page - just select your size and click the 'Notify Me When Available' button to input your email.
To best maintain your Mugsys: Machine wash on cold, inside out with like colors.
Best practice is to hang dry. If you prefer machines, dry on the low heat cycle only.
We designed Mugsys to be warp and shrink resistant. Follow the wash instructions above and you'll be golden.
All jeans will bleed in the early stages, especially darker styles. Avoid sitting on light-colored furniture and wearing light-colored clothing or shoes for the first few wears until the dye fully sets in. Avoid over-washing to allow the dye to fully set.
→ For more best practices on jeans maintenance, check out our full post here.
We offer free US shipping and a few paid expedited options.
We ship with various carriers, including DHL, FedEx and USPS (tracking will confirm which carrier your package ships by).
We've partnered with Route to offer low-cost shipping protection for your package. If you experienced an issue with your order, file a claim with Route’s team here.
Absolutely! We partner with Global-e to ship internationally. To see which countries we ship to, please select the destination in the country switcher dropdown. Doing so will change the currency on the website accordingly, and at checkout you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.
Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if they are not already included in the product price. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. It will be noted at
If you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal.
It takes less than a minute and we'll email you a free return shipping label immediately.
Important Policy Notes:
For international customers, if you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal. You will need to provide your own label and we ask that you please ship the jeans back to us at the following address:
RYDER ECOMMERCE BY WHIPLASH
WHIPLASH ATTN MUGSY
9157 MINK ST SW STE 100
ETNA OH 43062-8871
We'll need your tracking number for your return as soon as you have it so we can process your refund/exchange.
love love love
I really like the unique colors of this pair of Mugsy jeans. I would be purchasing more of your styles but I’m waiting on the inventory to have my size. A big plus is the customer service! I recently had a material flaw in a different pair of Mugsy jeans. I had a couple email exchanges & they are sending out a replacement!
I will be loyal to Mugsy!
I have a bunch of Mugsy's but these are awesome. Not as highlighter looking as the pic looks they're much more green.
More green than expected (pictured)
Ordered a pair of these the minute I received the email that they were available. Fast forward a couple of months and no jeans, but their customer service did lie to me each time I checked on them. First, it was that they were backed up on orders. Next, it was that they moved warehouses and needed time to get re-organized. I really wanted the jeans, so I kept my patience. After asking for an update today, they just cancelled the order with no explanation. Hopefully I get my money back at least. Thanks Mugsy! So classy!
NOTE: I have a pair of their jeans and a pair of the chinos. They are ok, but there are too many other brands that do the same thing...without the lies or guessing about whether or not you will even get the product. Buyer beware!
