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To best maintain your Mugsys: Machine wash on cold, inside out with like colors.
Best practice is to hang dry. If you prefer machines, dry on the low heat cycle only.
We designed Mugsys to be warp and shrink resistant. Follow the wash instructions above and you'll be golden.
All jeans will bleed in the early stages, especially darker styles. Avoid sitting on light-colored furniture and wearing light-colored clothing or shoes for the first few wears until the dye fully sets in. Avoid over-washing to allow the dye to fully set.
→ For more best practices on jeans maintenance, check out our full post here.
We offer free US shipping and a few paid expedited options.
We ship with various carriers, including DHL, FedEx and USPS (tracking will confirm which carrier your package ships by).
We've partnered with Route to offer low-cost shipping protection for your package. If you experienced an issue with your order, file a claim with Route’s team here.
Absolutely! We partner with Global-e to ship internationally. To see which countries we ship to, please select the destination in the country switcher dropdown. Doing so will change the currency on the website accordingly, and at checkout you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.
Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if they are not already included in the product price. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. It will be noted at
If you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal.
It takes less than a minute and we'll email you a free return shipping label immediately.
Important Policy Notes:
For international customers, if you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal. You will need to provide your own label and we ask that you please ship the jeans back to us at the following address:
RYDER ECOMMERCE BY WHIPLASH
WHIPLASH ATTN MUGSY
9157 MINK ST SW STE 100
ETNA OH 43062-8871
We'll need your tracking number for your return as soon as you have it so we can process your refund/exchange.
Great quality
I’m fully obsessed with this hoodie. Modal and cashmere are my dream team. This thing is incredibly soft, lightweight, and somehow cozy without making me overheat. I’d wear it every day if that were socially acceptable (and honestly, I might anyway).
It is a nice midweight which is comfortable even here in Florida. What I like most is that it is super soft. Thanks R. K.
Fit is perfect and it's a great looking hoodie. A little thinner than I thought it would be but it's a great layering piece.
These hoodies are very soft and comfortable. They do shrink slightly after wash and drying but seem to stretch back to size after a couple wears. They also seem softer after being washed, but maybe it is just me. I will say they run slightly big and do stretch. I usually go with XL but large seems to fit me better.
