We launch new styles and products all the time.Join our emails at the bottom of this page for first access and VIP deals.
Be the first to know by signing up for the restock notification on the product page - just select your size and click the 'Notify Me When Available' button to input your email.
To best maintain your Mugsys: Machine wash on cold, inside out with like colors.
Best practice is to hang dry. If you prefer machines, dry on the low heat cycle only.
We designed Mugsys to be warp and shrink resistant. Follow the wash instructions above and you'll be golden.
All jeans will bleed in the early stages, especially darker styles. Avoid sitting on light-colored furniture and wearing light-colored clothing or shoes for the first few wears until the dye fully sets in. Avoid over-washing to allow the dye to fully set.
→ For more best practices on jeans maintenance, check out our full post here.
We offer free US shipping and a few paid expedited options.
We ship with various carriers, including DHL, FedEx and USPS (tracking will confirm which carrier your package ships by).
We've partnered with Route to offer low-cost shipping protection for your package. If you experienced an issue with your order, file a claim with Route’s team here.
Absolutely! We partner with Global-e to ship internationally. To see which countries we ship to, please select the destination in the country switcher dropdown. Doing so will change the currency on the website accordingly, and at checkout you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.
Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if they are not already included in the product price. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. It will be noted at
If you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal.
It takes less than a minute and we'll email you a free return shipping label immediately.
Important Policy Notes:
For international customers, if you want to exchange or return your Mugsys for any reason, just send them back to us within 60 days of purchase via our Exchanges & Returns Portal. You will need to provide your own label and we ask that you please ship the jeans back to us at the following address:
RYDER ECOMMERCE BY WHIPLASH
WHIPLASH ATTN MUGSY
9157 MINK ST SW STE 100
ETNA OH 43062-8871
We'll need your tracking number for your return as soon as you have it so we can process your refund/exchange.
Great fit! Super comfortable.
Kyle and Tye at the Mugsy Boston - Newbury St are excellent. Excellent customer skills, EXCELLENT sense of humor and great ability to recommend the best pants for such and old man. The store is great and in a great location and looking forward to additional stores on the Northshore. The Boston staff are great and the Deepest Blues, Squid Inks and Travelers I purchased from the store over my many visits are perfect and fit great. Best jean since the Levi's days of the 1980's. My pant company has changed and I only buy Mugsy from this point forward. Both Tye and Kyle convinced me and now I am only a Mugsy customer. Thanks guys! I will be a repeat customer at your store for sure. You both deserve a big fat raise and a bonus would not hurt either. Thank you!
Easy to order and return for not so tapered style.
Good customer service
I love these. The color. The fit. I’m all in on Mugsy. Great job! Thx!
I appreciate how comfortable my Jeans are!
